Data protection provisions
This Policy explains how personal information that is collected, used and disclosed by Astro Web Solution LLC. Astro Web Solution LLC attaches extreme value to the protection of your personal data. We create, process and use your personal data exclusively in accordance with the principles referred to below and obeying the applicable data protection laws.
We comply with the US-EU Safe Harbor Framework and US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. To learn more about the Safe Harbor program, please visit their website.
This Policy does not apply to websites, applications, or services that display or link to different privacy statements. This Policy also does not apply to information we collect on behalf of our customers through our analytics platform.
Your personal data
Personal data includes all information that relates to a particular or identifiable person:
Your data is created for the process referred to below.
Astro Web Solution creates processes and uses your personal data only in connection with the organization and the management of a customer account; including the provision of the services offered in connection with the customer account.
We use your information as follows:
We also use this information to communicate with you through email correspondence. We reserve the right to contact you if necessary with specific information related to your account.
On our application (Excalibur and/or others) you might be offered an opportunity to create a personal profile account for your convenience. You can use your personal profile account to store your personal information and can use that information to facilitate shopping in the Online Store easily. In addition, Excalibur offers you a particular function, like for instance an overview of your purchasing history.
The personal profile account is managed by Excalibur. To set up your personal customer account Excalibur needs your First Name and Last Name, your email address as well as a password chosen by you. The email address you give us will at the same time serve as log-in ID for personal profile account. Here your information could be quickly updated by you at any time.
The use of third-party websites and service providers
For the dispatch of the quality service provided to you, Astro Web Solution makes your personal data available to other service providers, who process these data for the order of our application and are in compliance with these data protection provisions as well as the necessary security measures.
Newsletter, subscription, customer surveys
At regular intervals Astro Web Solution sends newsletters to registered interested parties. In so far as you have registered for a Astro Web Solution Newsletter, we create and process your personal data exclusively for the dispatch of the newsletter concerned. Your data will be deleted immediately when you terminate the newsletter subscription concerned. You can at any time cancel your subscription via the link contained in the newsletter.
Your personal information is only shared and made available to:
Your personal information is not shared and/or distributed with any other parties for any other purpose than the stated above.
We may have to disclose your information:
Contacting Us and Dispute Resolution
Individuals who submit a complaint or concern to us but do not receive acknowledgement from us or who think the complaint or concern has not been satisfactorily addressed should then contact to the Better Business Bureau to participate in its dispute resolution procedure. In addition, the United States Federal Trade Commission is the statutory body that has jurisdiction to hear any claims against us regarding possible unfair or deceptive practices and violations of laws or regulations governing privacy.
Information we share
We do not share your personal information with third parties. Other than user browsers related information such as cookie data.
Astro Web Solution reserves the right to amend these data protection provisions at any time.
Questions, remarks and suggestions in respect of these data protection guidelines are always welcome and should be addressed to firstname.lastname@example.org